REFEND AND RETURN POLICY
Eligibility For Return And Refund:
- We accept return only in cases of product defects , misprint or damages.
- To request a refund , costumer must contact our support team within 30-day of delivery and provide necessary photo evidence.
Non-Returnable Items:
- Personlized or custom made items are non-refundable.
- Order placed with incorrect size or color selection by the costumer are not eligible for return.
Lost Or Delayed Shipments:
- If a shipment is delayed beyond 15 buisness days , a claimed can be filed.
- If a package is confirmed lost, we will offer a free replacement or refund.
- We are not responsible for incorrect shipping addresses provided at checkout.
Refund Process:
- Approved refunds will be issued via the original payment method within 5-10 Buisness days.
- Shipping cost are not-refundable unless the return is due to error on our part.
PAYMENT AND SECURITY
Secure Transactions:
- We utilize industry standard SSL encryption to protect customer data and payment information.
- Payments are processed through trusted third party gateway such as Stripe and Paypal.
Fraud prevention & Verification:
- We reserve the right to cancel orders suspected of fraudulent activity.
- Additional verification may be required for large or high-value transactions.
Dispute Resolution:
- If you experience any payment disputes , we encourage you to contact our support team before initiating a chargeback.
- We strive to resolve disputes in fair and timely manner.
For further inquires please contact our support team at [support Email]